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Service

Tailored service to keep your powertrain running

Our after-sales department is aimed at assisting you further after purchasing your engine. For example, we provide customized service, we train technical personnel and we help you with the handling of warranty applications.

Direct contact service

Ravenstein (NL)     T: +31 486 201 637

Connected Support

John Deere’s Connected Support enables efficient machine management using connectivity hardware and JDPOEM activation. It provides insight into machine data and monitoring. It shares real-time information such as fuel consumption, engine load, and location. Additionally, safety alerts can be sent out. It goes beyond insight, with remote engine monitoring, predictive alerts, and diagnostics. NPS Driven and OEMs can perform diagnostics remotely and deliver software updates, saving valuable time and money. Connected Support offers valuable insights and proactive problem-solving

Ambassador Stijn
Stijn van Rijn – Product Support Manager

Service – Stijn van Rijn

After purchasing a product from us, you can rely on our NPS service for all post-sales support. Our team of certified mechanics and engineers ensures maximum uptime for your engine by providing the most up-to-date technologies. In addition, we are constantly training our employees and staying connected with our engine suppliers to ensure our customers always receive the best possible service. Your new application and/or vessel will be commissioned according to existing regulations to meet emission requirements. Our Technical Advisors handle this handshake and will lead you through the lifetime of your application. After commissioning, we guide you with maintenance requirements. In case of technical issues, our team is there to assist you.

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Curious to find out more about us?

Contact one of our offices or fill in our contact form.